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Information Technology
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General & Administrative
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190KJ Requisition #
We are seeking a Firewall Engineer to join the Infrastructure Team within the Global Technology Solutions (GTS) group at RTI International.  RTI International is an independent, nonprofit research institute dedicated to improving the human condition headquartered in Research Triangle Park, North Carolina. This role will report directly to the Manager of the Infrastructure Team. As a Firewall Engineer, you'll be responsible for the configuration, deployment, and management of RTI International's firewall solutions in a 24 x 7 x 365 environment. Additionally, you'll assist in monitoring, configuration changes, accounts, and software updates within the environment. This position is based in Durham, NC (RTP) and is for a day shift position.
  • Act as a subject matter expert for RTI International’s next generation firewall solution.
  • Maintain overall firewall engineering, operations and overall documentation of the current and future environment.
  • Evaluate products and/or procedures to enhance productivity and effectiveness.
  • Provide direct support to the business and other GTS staff for systems security related issues.
  • Gather and analyze business requirements from stakeholders and research solutions.
  • Develop high-level technical specification enough for obtaining budgetary pricing, along with obtaining quotes.
  • Document evaluations and recommendations including pros/cons and pricing; review evaluations with stakeholders, peers and/or management.
  • Translate high-level technical specifications into specific product/service details including project deliverables and fixed and recurring costs.
  • Research products, perform reference checks, coordinate and conduct site visits and demonstrations, and respond to questions from vendors prior to proposal submittal. 
  • Choose product that best meets business needs based on selection criteria and leveraging extensive knowledge of available products. Recommend a solution with justification to stakeholders, peers and/or management.
  • Negotiate contract with selected vendor and purchasing.
  • Install hardware and/or software in accordance with manufacturer’s recommendations, along with configuring equipment based on technical specifications.
  • Implement solutions into the production environment after appropriate testing; approval and documentation of the as-built configuration. Handoff to production support when applicable at go live in accordance with Policies and SOPs.
  • Conduct routine quality assurance testing to validate the installed configuration and operation against detailed, technical specifications.
  • Develop test plans, document test results, and refine the configuration as needed.
  • Document any system changes as well as baseline performance for comparison against future trends.
  • Troubleshoot, escalate and resolve problems in response to alerts from monitoring tools and/or trouble reports from other GTS Staff.
  • Perform meaningful tests on the solution to confirm problem resolution and ensure the absence of unintended side effects.
  • Work projects through to completion while keeping project team members, stakeholders, vendors and GTS management informed of issues and overall status.
  • Manage time utilization to ensure that tasks are completed on or ahead of schedule or that issues are escalated to project or GTS Management.
  • Incorporate change management into all processes and procedures.
  • Creation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other areas.
  • Analyze and evaluate anomalous network and system activity.
  • Quickly understand and triage security issues, working alone or with other teams to resolve client issues in a live environment.
Education and Experience Requirements:
  • Bachelor-level degree in information technology, computer science, or equivalent professional experience and/or qualifications plus six (6) years of relevant professional experience or equivalent combination of education and experience.
  • Minimum of six (6) years of experience with managing enterprise firewall solutions.
  • Strong industry experience with TCP/UDP protocols, VPNs, TCP/IP networking including addressing,subnetting, routing, NAT, protocols, DNS, DHCP, and troubleshooting, with ability to understand and interpret packet level traffic and protocol handshakes.
  • Strong industry experience with Junos SRX; SRX clustering and Junos Space Security Director management platform.
  • Strong industry experience with Palo Alto; PA clustering and Panorama management platform.
  • Strong industry experience with IDS/ IPS, SIEM with familiarity of threat management and threat intelligence feeds, and next generation features with firewall technologies.

Knowledge, Skills, Abilities:
  • Superior interpersonal, collaboration, customer service and decision-making skills, with ability to manage multiple simultaneous projects and priorities in a fast-paced environment while demonstrating accountability.
  • Ability to demonstrate analytical end to end troubleshooting and problem-solving skills.
  • Ability to demonstrate the initiative to re-assess and leverage new or existing functionality of technologies fully.
  • Self-directed and motivated, with a proven track record showing the ability to work independently, as well as collaboratively in a team environment.
  • Strong organizational, time management and project management skills.
  • Excellent oral and written communication skills.

Preferred Knowledge, Skills, Experience:
  • Experience with Juniper SRX and Palo Alto platforms
  • Knowledge of SANS and NIST 800-53 critical security controls, with a focus on network devices
  • Network+, Security+ and any firewall vendor certifications a plus
  • Knowledge and/or experience with Azure with firewall implementation and managing, along with a good understanding of Azure networking/security a plus
  • Knowledge of Firemon management platform a plus
  • Experience with change control policy and procedures a plus
  • Knowledge of Windows Server, VMWare and Linux platforms
  • Knowledge of RADIUS, 2-Factor, TACACS, Cisco ISE and Pulse Secure SSL/VPN a plus
  • Knowledge of Windows Active Directory and LDAP directory service
#LI-EP1


Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above.  Examples include:  remaining in a stationary position for long periods of time; operating a computer and other office machinery; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between offices and laboratories; frequently conducting laboratory site inspections (if applicable), ability to handle the stress associated in meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per RTI procedure 4.2.1. 


RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach—one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit www.rti.org.
 
For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found here.
 
For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.
 
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

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