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Objective 3/Service Delivery Accountability Strengthening Lead

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General Management
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International Development Group
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200JZ Requisition #
Position Summary:
RTI International’s Governance, Youth, and Economic Opportunities Division is currently accepting applications for a Service Delivery Accountability Strengthening Lead for an anticipated USAID-funded Systems Strengthening and Public Accountability (SSPA) Project in Uganda. RTI anticipates the opportunity will focus on improving leadership and accountability for governance and development results; strengthening the standards and systems of accountability for public officials; challenging the norms, attitudes and behaviors that fuel corruption; and supporting citizen efforts to advocate for better services.

The three main objectives of the SSPA Activity are:
1. Increased citizen voice, coalition building, and engagement with government to increase accountability and reduce corruption;
2. Enhanced key systems and standards within anti-corruption and accountability institutions at the national and sub-national level to combat corruption; and
3. Strengthened accountability processes within specific service delivery sectors, in particular natural resource governance in refugee districts and wildlife crime related corruption.

The Service Delivery Accountability Strengthening Lead will provide overall technical leadership for Objective 3 activities. S/he will be responsible for designing and delivering a broad range of technical assistance to local government, civil society, private sector and other SSPA stakeholders throughout the project’s focal geographies. Under the supervision of the Senior Technical Director, s/he works closely with Objective 1 and 2 Leads to ensure strong linkages and integration of activities, where beneficial, and promotes value for money. This position will be based in Kampala position; travel throughout Uganda will be required. The position is contingent upon award and funding.

Primary Responsibilities
• Leads the Objective 3 activities designed to strengthen accountability processes within specific service delivery sectors, in particular natural resource governance in refugee districts and wildlife crime related corruption; supervises SSPA Objective 3 staff.
• Develops strong linkages and synergies with actors in the refugee response at district level to strengthen effective natural resource governance at district level.
• Develops strong linkages with agencies involved in combatting wildlife related crime and community groups for greater effectiveness in combating wildlife crime.
• Supports the process for competitively selecting and overseeing grants to Ugandan CSOs; this may include participation in application review/selection, support for orientation and training and other capacity building, and/or supervisory oversight role in partnership with project operations staff.
• Provides inputs for the drafting and production of project materials, including the technical reports, training materials, and communications/policy briefs as well as ensures technical quality and relevance for SSPA stakeholders and clients.
• Supports the preparation of annual work plans and Monitoring and Evaluation and Learning Plans, and champions collaborating, learning, and adapting (CLA).

Required Skills and Qualifications:
• Master’s degree in public policy, governance and human rights, public administration, economics, law or in a relevant field and 10 years of experience, or Bachelor’s and 12 years.
• At least 7 years of experience working with local government to improve service delivery in one or more sectors; knowledge of and experience working to address issues of natural resource governance (especially in refugee hosting districts) and wildlife crime related corruption.
• Significant understanding of Uganda’s decentralised governance system, including key policies and roles and responsibilities of national and local government level actors; experience as direct public servant within local government at senior technical or management level considered desirable.
• Strong track record in facilitating partnership and dialogue between local government and community and/or private sector stakeholders to strengthen accountability and transparency and improve service delivery.
• Technical understanding in at least one or more the following areas highly preferred: integrated governance for natural resource and wildlife governance; and/or refugee district context; service delivery strengthening; decentralisation; capacity development; CSO strengthening; leadership and management; gender equity and social inclusion; and youth participation.
• Ability to work effectively, responsively, and collaboratively with government counterparts such as GOU ministries and anticorruption institutions, CSOs, development partners, private sector partners, and academic/research institutions at national sub-national levels.
• Excellent oral and written communication, organizational skills, and the ability to coach and mentor organizations in a collaborative fashion.
• Track record of strong personnel and program management experience; excellent interpersonal, collaboration, supervision, leadership, and managerial skills; and ability to resolve sensitive and complicated work issues with senior project staff and counterparts.
• Verbal and written fluency in the English language as well as the ability to work efficiently in language/s native to Uganda, as needed.
• RTI is seeking a Uganda national for this anticipated position.

Ethics Notice: No one at RTI may ever demand payment for anything of value in exchange for anything related to the hiring process (including, for example, for applying for, interviewing for, or receiving any offer of employment).  If any such request is made, please report this request confidentially to RTI’s Ethics office at HRethics@rti.org.  Any payment made will disqualify any applicant from future employment at RTI.  Please only use the HRethics@rti.org email address to report ethics concerns; any job applications sent to this email address will not be processed.


Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above.  Examples include:  remaining in a stationary position for long periods of time; operating a computer and other office machinery; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between offices and laboratories; frequently conducting laboratory site inspections (if applicable), ability to handle the stress associated in meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per RTI procedure 4.2.1. 


RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach—one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit www.rti.org.


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

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