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Utility Technical Specialist

International Development Group
200HJ Requisition #
Utility Technical Specialist, Jordan

Research Triangle Institute (RTI) is an independent, nonprofit research institute dedicated to improving the human condition. Around the globe, RTI brings together private- and public-sector stakeholders to manage natural resources and promote sustainable livelihoods while conserving unique biodiversity. By enhancing institutions, policy, and technical capacity, we improve WASH service delivery and strengthen forest and renewable energy systems and sector management. Combining scientific rigor and technical proficiency, we deliver innovative methods, reliable data, thorough analysis, and novel technologies for sustainable programs that help inform public policy and ground practice in evidence.

RTI is seeking a Senior Utility Advisor for an upcoming water governance project in Jordan. The purpose of the activity is to increase accountable, sustainable, water sector management and governance by supporting and strengthening the Government of Jordan’s reform, policy development and implementation, and capacity-building efforts. This position will be based in Amman, Jordan.

Primary Responsibilities:
- Responsible for improving the technical and commercial performance of distribution utilities
- Leads performance improvement of utilities, including advising on business process redesign, assessment of key performance indicators, identification of best practices, design and implementation of non-technical loss-reduction programs
- Provides support and capacity building to improve planning, management processes and capabilities, and technical and operational procedures
- Maintains highly effective working relationships with GOJ counterparts, utility staff and senior management, and other donors to generate and maintain continuous support for activities and coordinate across programs

Required Skills and Qualifications:

Education and Experience
- At least a master’s degree in engineering, economics, or a related field and 15 years experience in utility operations – water supply, design of water systems.
- At least 10 years of senior management experience
- Experience in a USAID or other development partner programs is an added advantage
- Excellent writing and communication skills

Knowledge, Skills and Abilities
- Demonstrated experience in collaborating across projects stakeholder groups and donor projects.
- Possess excellent organizational, analytical, oral and written communications skills in English; demonstrated supervisory skills; and ability to work well on a team.

Ethics Notice: No one at RTI may ever demand payment for anything of value in exchange for anything related to the hiring process (including, for example, for applying for, interviewing for, or receiving any offer of employment).  If any such request is made, please report this request confidentially to RTI’s Ethics office at HRethics@rti.org.  Any payment made will disqualify any applicant from future employment at RTI.  Please only use the HRethics@rti.org email address to report ethics concerns; any job applications sent to this email address will not be processed.

Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above.  Examples include:  remaining in a stationary position for long periods of time; operating a computer and other office machinery; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between offices and laboratories; frequently conducting laboratory site inspections (if applicable), ability to handle the stress associated in meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per RTI procedure 4.2.1. 

RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach—one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit www.rti.org.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

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