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"When I was still in college and working at RTI as an intern, I knew it was somewhere that I wanted to work full-time one day. RTI holds its employees to the highest standards, which allows for continuous growth both professionally and personally. I love being able to walk around campus and be immersed in a community of knowledgeable, hard-working innovators who all have a primary goal of improving the human condition." Lily Duchesneau Financial Analyst- SSES Strategic Pricing Group
"It is a pleasure to be part of a company that has such a positive outreach and works to improve the human condition. With a great reputation in the local community and abroad, it is easy to feel proud of the products and services produced by RTI. I like the variation of my role and that I get to work with a wide variety of people across the globe. I enjoy working at RTI because it is a place that demands excellence while still allowing a healthy work-life balance." Tierra Vazquez Sr. Administrative Assistant-International Education
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Social Sciences Research
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Social, Statistical, & Environmental Sciences
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190J8 Requisition #

RTI International’s Education and Workforce Development (EWD) has an immediate opening for a data collection manager. EWD specializes in conducting large-scale, national cross-sectional and longitudinal education surveys. The data collection manager will lead a team of institution relations staff, analyze production and quality data, and develop strategies to gain cooperation from postsecondary institution staff to participate in a national education study. This manager will utilize data, reports, and control systems to develop, conduct, and evaluate recruitment strategies and data collection activities. This manager oversees data collection in the western U.S. and Puerto Rico. Must live in the Pacific time zone.

 
Responsibilities:
  • Oversee institution recruitment, data collection, and technical assistance provided to sampled institutions
  • Strategize ways to secure cooperation from sampled institutions
  • Gain continued cooperation from and establish relationships with a variety of institution staff (e.g., Institution Research, Financial Aid)
  • Supervise up to 4 Institution Relations Specialists working remotely in the western U.S.
  • Ensure that Institution Relations Specialists provide an excellent data collection experience for institution staff and receive the highest level of customer service
  • Assist with hiring and training Institution Relations Specialists
  • Utilize tools, reports, and control systems to document, manage, and monitor recruitment and data collection activities
  • Monitor staff performance and the quality of their work
  • Lead weekly meetings with Institution Relations Specialists
  • Write sections of training manuals and email correspondence
  • Work independently with minimal supervision and collaboratively with teams
  • Attend meetings and update project management on data collection progress
  • Attend professional conferences to establish and maintain relationships with institution staff

Qualifications
  • Bachelor’s degree in communications, psychology, sociology, or other social science with a research component plus 4 years of related experience, or master’s degree and 1 year of related experience
  • Experience in management and supervision of staff
  • Strong oral and written communication skills
  • Excellent attention to details and ability to manage competing tasks
  • Diplomacy in working with educators and research partners
  • Ability to work independently and with teams
  • Demonstrated success in meeting frequent, multiple, and tight deadlines
  • Excellent knowledge of MS Word, Outlook, Excel, and PowerPoint
  • Periodic travel and occasional weekend or evening work may be required
  • To qualify, all applicants must be U.S. citizens.
  • Willing to complete moderate security clearance requirement process for the U.S. Department of Education, Position of Trust
  • Available to work at least 30 hours/week
  • Available to work until 5:00 p.m. Pacific time
  • Must live in the Pacific time zone
  • If telecommuter, must have high-speed internet access, phone line
 

Preferred Qualifications

  • Customer service experience
  • Prior experience assisting with a research study or evaluation
  • Experience summarizing survey results using Excel, SAS, or other programs
  • Coursework in statistics and statistical programming experience (STATA, SAS, SPSS, or R)
  • Coursework in research methods
  • Bilingual in Spanish and English, preferably Puerto Rican Dialect 

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